1. Introduction
LUNAYA ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, make a purchase, or interact with us. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data We Collect
We may collect and process the following types of personal data:
- Identity Data: Name, username, title, date of birth, gender.
- Contact Data: Billing address, shipping address, email address, telephone numbers.
- Financial Data: Payment card details (processed securely by third-party payment processors).
- Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfill your orders, including managing payments, shipping, and returns.
- To manage your account and provide customer support.
- To send you marketing communications (with your consent), such as newsletters and promotional offers.
- To improve our website, products, and services through analytics and research.
- To comply with legal obligations and protect our rights.
4. Data Sharing and Disclosure
We may share your personal data with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, shipping, and marketing.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
5. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate personal data.
- Erasure: Request erasure of your personal data.
- Restriction: Request restriction of processing your personal data.
- Portability: Request transfer of your personal data.
- Object: Object to processing of your personal data.
- Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@lunaya.com
Address: 123 Lumina Lane, Glow City, GC 90210, USA